Frequently Asked Questions (FAQ)

Its primary function is to control audio levels — specifically, it reduces loud, harsh gunshot sounds while preserving the original audio quality.

No, you can use the same License Key. This applies to both the WHALE X Plugin Only and WHALE X + Remote Setup packages. Contact support if you encounter any issues.

No special knowledge is required. Just follow the step-by-step guide. There's only one Threshold slider to adjust, and our team is available for support via Discord.

Windows 10 and Windows 11 (64-bit) are supported. Equalizer APO must be installed before use.

Not at all. WHALE X is engineered to use less than 0.3% CPU with latency under 1 ms.

Version 1.4 or later is supported (1.4.2 recommended). We recommend installing it at the default path: C:\Program Files\EqualizerAPO.

Yes, it works with any headphones or DAC that are compatible with Equalizer APO, including USB and 3.5 mm connections. There are no hardware restrictions.

You'll receive the WhaleXAudioActivator.exe installer and a License Key for activation, along with lifetime support via Discord.

Each License Key is valid for one device (Single User License). If you need to transfer to a different device, contact our team via Discord.

No. It's a Lifetime License with free updates forever.

Payment is made directly through the website via our supported online payment system.

As this is a digital product that can be downloaded immediately, refunds are not available after the License Key has been issued. If you experience any installation issues, our team is always available to help.

Verify that Equalizer APO is installed at C:\Program Files\EqualizerAPO. If the issue persists, contact our team via Discord for immediate assistance. We also offer a Remote Setup service.

Log in at https://www.whalexfps.com/ with the account you used to purchase, then navigate to your order history to find your key. Alternatively, contact our team via Discord.